Welcome to Elite Medical Industries Clinical Laboratory

Mobile Drug Testing Services – Booking Policy

Elite Medical Industries provides professional mobile drug testing services by scheduled appointment. To ensure timely service and operational efficiency, the following booking policies apply.

• Standard appointments must be scheduled in advance.
• Same-day appointments are available with a minimum of 1–2 hours’ notice, depending on availability.
• Appointment times are not guaranteed until confirmed by Elite Medical Industries.

Clients are encouraged to schedule as early as possible to secure preferred time slots.

Services requested outside of standard business hours are subject to an after-hours service fee of $150, in addition to standard testing fees.

After-hours includes:

• Evenings
• Early mornings
• Weekends
• Holidays

The after-hours fee must be approved prior to scheduling.

• A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
• Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
• Same-day cancellations are non-refundable if staff has already been dispatched.

This policy ensures staff time, travel, and scheduling coordination are respected.

• Payment terms must be agreed upon prior to service.
• Same-day and after-hours appointments may require payment confirmation before service is rendered.
• For recurring clients, invoicing terms must be established in writing.

Clients are responsible for:

• Ensuring proper access to the testing location
• Providing a private, secure area for specimen collection (if required)
• Having authorized personnel available for documentation verification

Delays due to site unpreparedness may impact scheduling.

All collections are performed in accordance with applicable DOT or Non-DOT guidelines. Proper documentation must be completed at the time of service. Failure to provide necessary information may result in delays or rescheduling.

By scheduling services with Elite Medical Industries, the client acknowledges and agrees to the above booking and service policies.